sari
- Amazon: “to be Earth's most customer-centric company"
both are true: I hold a lot of conflicting beliefs, and have become happier the longer I’ve sat with them and realized that internal conflicts are a fact of life.
The difference between internal processors (people who organize their thoughts and then speak) and external processors (people who speak in order to think) probably accounts for a lot more misunderstanding than we acknowledge.
via Jordan Castro
- 10 key insights from Lenny Rachitsky on building a successful newsletter: 1. What do people ask you about that you don't have a great answer to? Viral essays are hiding inside this question. If people keep asking you the same question and nobody's written the answer, take on the challenge yourself. 2. Don’t let the size of the internet stun ... See more
- You don’t have to be mean to be a fighter. Some CEOs struggle with this (famously Steve Jobs), but Mark pulled it off gracefully. He didn’t yell at people, never threw furniture or lost his temper. He was just ruthlessly decisive, always willing to make the hard call.
