sari

We only want to make great products and when you don’t focus only on making money and have reached a certain level, everything becomes about quality. Right now, there is a certain cultural fascination with fast growth, IPOs and so on, but I want to go slow, really slow and think long-term. It takes time to do good things. You see, this cultural phe

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As anything scales too effectively - from fashion to restaurants to music - the market opens for more non-scalable alternatives. Once Starbucks opens on every block, many of us crave the artisanal coffee shop. Once our favorite Italian restaurant becomes a chain of three, we grow tired of it. Why? First, so much of what we buy and do is tied up in ... See more

If you are low-EQ, everyone you work closely with must know … because most of these people will come into any relationship with the expectation that you are adept at reading non-verbal cues. If they know you cannot read their faces (reading faces is highly correlated with EQ), they will work with you to compensate in other ways.

Virality is the phenomenon of users recruiting new users. When this occurs in a viral loop with a sufficiently high viral coefficient, the results can be explosive. Historically such rates have only been possible online. But new online-to-offline models create the opportunity for explosive growth in the real world. Entrepreneurs can exploit this by... See more

We’ve strived really hard to make sure that there’s a real humanity and a bit of a soul in the brands we create — knowing full well they’re still a company, they’re still for-profit — but in terms of the persona, in terms of how they’re brought to life, having that empathy and having that humanity is something that we work really hard for.

Today, we’re in web3’s Usenet era. Open protocol development, exponential user growth, compounding excitement, and — perhaps most importantly — the permeation of mainstream awareness without fully understanding it. Of course, there are many collateral impacts of this shift. The one I am focused on today is, selfishly, personal to my own experience:... See more

Video games are experts at teaching you the rules of a game and building mastery. If your goal is to relay complex information about how to do some set of tasks for an end goal (aka. all of healthcare), then there are lots of lessons to learn from games.