2. Education is a little bit against human nature. If you look at how people use their phone, the majority of people are using their phone to communicate and entertain (play games, using social media, or messaging).
There are certain things you have to be religious about in the company. That’s what I’ve taken away from that: There are some things where you have to say, “I’m sorry. I’m not going to look at the data on that. This is just what we’re going to do. We know that it’s right, and there’s nothing that’s going to shake us from that.” (Blumberg, 2018).