Good error messages are important, but the best designs carefully prevent problems from occurring in the first place. Either eliminate error-prone conditions, or check for them and present users with a confirmation option before they commit to the action.
Facebook is so big that it is always going to be a thousand different things at the same time. There’s 500 places where it’s doing something really cool and interesting, and there’s 500 places where it’s doing something really scary and in need of intervention.
don’t know how else to explain it except to say that when I make time to read, my capacity to deal with my own life — and my own bullshit — expands . My natural tendency to be tightly wound loosens its grip.
I posit that patient communities have to move beyond the traditional social network product of “we’re a platform for you to find others like you” and monetize attention. Instead they’ll use a combination of communities, digital tools, and services to actually help patients in their care journeys and get paid for outcomes or services rendered.