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The other question to ask is, if a user wants to reactivate, how hard is it? At Uber, we had a staggering statistic where several million users were failing their password recovery per week—how do you make this much easier, and treat reactivation with the same seriousness as the sign-up process? While reactivation is typically not a concern for new... See more

The future of retail will be about retail everywhere:

5) Interchange Tools and Standards: The tools, protocols, formats, services, and engines which serve as actual or de facto standards for interoperability, and enable the creation, operation and ongoing improvements to the Metaverse.

Being an investor is bleeding into new forms of work. Online, capital and labor are both borderless. You can earn income on Axie Infinity, or turn a profit by investing in certain player cards on Sorare. The intersection of crypto and gaming is our closest modern analogue to the future jobs of the metaverse.

Our values, aesthetics, taste, and even philosophical positions are often heavily defined by others in deep and unconscious ways

Rule of 3 in conversation. To get to the real reason, ask a person to go deeper than what they just said. Then again, and once more. The third time’s answer is close to the truth.”

The internet itself has thrived because of native internet protocols that we use everyday, like http, ftp, tcp, and ssh. One of the reasons these protocols have been so successful was that they were widely adopted and not subject to change. If I build a site using http, people can use it without any centralized intermediary - we can trust that it... See more

Since the emergence of productivity software in the 1980s, it was sufficient for a long time to entirely focus on features (1st wave of differentiation). This is not surprising as a large value could already be created by adding desired features to very rudimentary software products.