sari

Human-Focused Design optimizes for human motivation in a system as opposed to optimizing for pure functional efficiency within the system.

The best way for Shopify to grow take rates is to help drive incremental distribution for its merchants. Sure, most of the merchants will get most of their sales by driving their own traffic to their Shopify stores (through their own branding and marketing efforts across online and offline channels), but if Shopify can provide them with incremental... See more

Discord confronted the challenge head-on. The team paid for Reddit ads (another “no-no” for early consumer companies) that directly called out incumbents TeamSpeak and Skype. Risky? Maybe. But it got gamers’ attention, generating spirited arguments about the pros and cons of each product.

In the early 2000s, merchants had to work directly with banks, checkout providers, domain names, and design consultants. Now in 2020, there are thousands of independent software vendors (ISVs) that businesses can leverage to easily create a storefront.

In less than four years, TikTok became the most culturally significant product in the world. It rode the tailwinds of AirPods and memes to reach over 1 billion DAU’s and is now the best way to create and consume video content on mobile. Everyone should be watching to see what they do next.

This will always be your struggle whether you are twenty-one or fifty-one. I know this from experience. When I quit the New York Times to be a full-time mother, the voices of the world said that I was nuts. When I quit it again to be a full-time novelist, they said I was nuts again. But I am not nuts. I am happy. I am successful on my own terms.... See more

“When I think about the bank of the future, I often think about my sons and how they play Fortnite with their friends”