sari

The fact that needed to be explained, however, was failure: the painfully visible gap between the institutions’ claims of competence and their actual performance. The gap, I maintain, was a function of the limits of human knowledge. It had always been there. What changed was the public’s awareness of it.

We did something unconventional on the inside, and then we matched it with an unconventional communication strategy, which was to just go out like in my first few months and say, "Right. Here's the state of the world: The app's kind of broken, we're going to fix it, it's going to take a while." As you go through the process, being transparent... See more

you can imagine a world where Roam is a new sort of internet. Where people can publish ideas and reference each other’s ideas in deep, interlinked ways. It’d be like a giant public brain, instead of a private second brain.

Unbuild the Over-Engineered, and stop adding more shit to the pile. Destroy, demolish, rebuild.