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You use the same search engine, but you don’t ask the same questions. You use the same CRM, but you don’t pitch the same customers. You use the same streaming service, but you don’t watch the same movies.

5. On the capital raising front, venture capital should be the exception rather than the rule.

What’s ChatGPT really bad at? Being counterintuitive and surprising us. Large language models (LLMs) are trained on the mass output of humanity to optimize for what is expected. As a result, ChatGPT routinely let’s us down when it comes to getting something we didn’t expect. If you start paying attention to the music, books, movies, speeches,... See more

Just as an entire industry of secondary workers has formed around YouTubers, TikTok stars, and streamers, we’ll also see more supporting jobs crop up to support this new class of journalist/creators. Perhaps the new entry-level media job will be editing a big-name writer’s Substack, or helping an independent journalist with their Patreon podcast... See more

What we’ve done is really productize services. That was the sophisticated issue, which was to create a skew-like system, a true e-commerce experience, where you have a true catalog of productized services.

Past failures have tried to tackle demand aggregation rather than demand shaping.