If Packy—who is undeniably smart but isn’t paid to think about Zillow all day for a living—could come up with such a high volume of creative ideas, then Zillow should also have been able to. In fact, the real estate market is so full of inefficiencies that you cannot convince me that iBuying was the only big idea Zillow could come up with to... See more
I don't subscribe to any kind of theory that says things used to be better. That's bullshit. 200 years ago, people used to just, like, stare at flowers and go, "man we stare at flowers too much we gotta be farming."
More broadly, social networks have messed with our privacy settings in more ways than one. Everything is public now, partly due to outrage culture and “social highlight reels,” but as a result, there will be a big pendulum swing back to private networks. Facebook is a lot like Walmart in the sense that it's just utility oriented, and it doesn't... See more
I think something I’m increasingly learning in my 20s is that individual friendships are so much more nourishing and intensely peaceful than trying to fit into big groups — feel so at home when it’s 1:1
You’re not going to be able to measure exactly how community health equates to business ROI. There are going to be a lot of things you do to build a healthy community that don’t have measurable ROI. But if your team is aligned on the belief that what’s good for your community is good for your business, and you’re measuring what you can measure,... See more
Maybe podcasting is only a $500m market today, but the commercial radio market is a $40bn revenue market globally, more than double the size of the global recorded music industry. >85% of adults in the developed world listen to radio weekly (nearly 3bn people worldwide) and each listener in the US is worth $67 annually.