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Christopher Alexander was known for his theories on bringing humanity into architecture. He believed everyone possessed the ability to create and design a space that he called alive. His book, Pattern language, is based on core belief that people should design their own communities. Observation is that some of the best places in the world were desi

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Last year, we conducted the first rigorous analysis of the millions of Americans who produce

If your customers perceive your discount as signaling a lack of confidence in your product's value, they may not want to buy it at any price.

A finite game is played for the purpose of winning, an infinite game for the purpose of continuing the play.

Aggregation was the antithesis of the Web 2.0 promise; the best suppliers could do was either subject themselves to the Aggregator’s terms and try and make the best of it (call it the BuzzFeed strategy) or work to build a direct connection with customers that went around the Aggregators (the New York Times strategy); Twitter, though, may be on the ... See more