The solopreneur evangelists tell us that these practicalities will eventually fall into place if you just do good work. The logic of a thousand true fans also supports this view. But the leaders in the passion economy show us that it takes a certain kind of creativity, a kind of transmutable enthusiasm across genres to make these projects work beyo... See more
Individual personalities are often key to building community-first brands. Think fitness brand Peloton, which cited superstar instructors such as Robin Arzon in its IPO filing as key to its success. Other brands might fulfill this objective by behaving in ways that are simply more human, like Steak-Umm with its distinctive personality-driven Twitte... See more
People who hate ads, like people who hate money and capitalism, don’t end up designing some better, less morally-compromised version of the world without those things: they just end up bitter at those who mastered the supposed evils.
Americans spend more on legal fees than any other country in the world. In the United States, legal costs — the price of resolving disputes — made up around 2.3 percent of the entire economy, totaling approximately $429 billion just five years ago.
But the broader issue that hasn’t garnered much press attention is how the restaurant industry itself is being transformed and what tools a modern restaurant will need to compete. What is the Shopify of the restaurant industry? I have some compelling data that suggests it may just become ChowNow.