There’s power in signaling insider knowledge to outsiders, so naturally we see the memetic propagation of idiomatic lore artifacts beyond the bounds of where they actually convey meaning. But as time goes on, their density and alienation from more universal lexicons makes it hard for even the ‘in-group’ to keep track of this internal meaning. It’s... See more
What this means is that there's a period early in a company's life when investors have a larger-than-usual opportunity to get a competitive advantage by understanding the industry better than anyone else in the public markets. Since most companies are not completely unique, and even the ones that are have suppliers and customers, a few expert... See more
With large teams and important business goals to lead, Heads of Community will earn a rightful place on the executive leadership team. Community leaders will no longer be embedded inside other functions — they will be valuable enough to stand alone and to build large, high functioning teams.
Apple treated iPod as a service, not as an isolated product. They therefore worked diligently to ensure that all stages were handled seamlessly, resulting in an excellent customer experience.
The most important decisions in your life may be whether to marry, who to marry, and whether to have kids. But none of those topics are taught in school. They’re hardly even discussed. How could they be? They aren’t problems you can distill down to an equation, or even a broad principle.
one key way that a user-owned network can outperform a purely investor-owned one: by giving away something that’s more valuable to recipients than it is to anyone else.