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Everyone in design circles loves to pontificate about taste, but it's always the people with portfolios that look like a Vegas casino who have the most to say. Taste is the emperor's new clothes of the creative industry, claimed by all, possessed by few, recognized only by those who already have it. But the twisted... See more

More often than not, the greatest innovations bring us back to the way things once were. Before the internet and before the advent of the “firm” during the industrial revolution, the reputation of people and relationships mattered more than anything else. My hope is that the latest technology returns us to our roots and enriches the potential of... See more

Text, like code, is a liability, not an asset.  An organization should strive to own as little text as necessary to express their information and accomplish tasks.  If you don't heed this warning, you end up with a Notion that has 10 copies of every piece of information, 4 of which contradict each other and only 2 of which reliably surface on

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Users are recommended books in genres they’ve never touched, sometimes simply because two books share a word in the title.

“’Take the long view’ is an operating principle at Duolingo that we’ve stuck to for years. We believe it’s key to building a durable business. It means: if something works in the short term but hurts Duolingo in the long term, it’s not right. We make decisions that keep us moving toward our big goals.For example: If you offer subscription pricing... See more

Unlike Spotify, it lacks a payment system, so it has no mechanism to enrich those who participate in its ecosystem. It relies on one single source of income — advertising, whose growth is showing signs of fatigue as monetizable daily usage is starting to plateau.

We've seen a collective stirring around redefining work through the creator economy and platform economy, which offer individuals the flexibility and autonomy to discover demand for their gifts. The last generation of innovation in platforms accelerated the inevitable rise of a globally distributed workforce. Companies now recognize that, without a... See more