Soloists (independent service professionals of all kinds) routinely get their best new clients via referrals from existing clients, and prefer referrals over paying for leads, placing ads, and gaming search engines.
Some of these questions people could just type into Google. But the answers are more meaningful when they come from a trusted circle. And many inquiries aren’t about information: they are about sharing resources. When there is underlying trust, people become willing to offer up information that’s valuable, relational and risky: for example... See more
You don’t have to be mean to be a fighter. Some CEOs struggle with this (famously Steve Jobs), but Mark pulled it off gracefully. He didn’t yell at people, never threw furniture or lost his temper. He was just ruthlessly decisive, always willing to make the hard call.
“One reason political polarization tends to be confined to the young and(/or) stupid is this: anyone over 35 possessed of any observational nous has noticed that there is no correlation between political allegiance and basic decency as a human being” – Rory Sutherland recent tweet