I think we lose a lot of knowledge because we don’t have good ways of recording our conversations. Knowledge base solutions are “step two” tools. Step one is to discuss, step two is to curate the insights into a knowledge base tool. Step two often never gets done.
Free communication is not free. By decreasing the cost of information, we have decreased its value and invited its adulteration. To restore the health of our information ecosystem, we must understand the vulnerabilities of our overwhelmed minds and how the economics of information can be leveraged to protect us from being misled.
If you’re efficient, you’re doing it the wrong way. The right way is the hard way. The show was successful because I micromanaged it—every word, every line, every take, every edit, every casting. That’s my way of life.