Complexity is like energy. It cannot be created or destroyed, only moved somewhere else. When a product or service becomes simpler for users, engineers and designers have to work harder. Norman writes, “With technology, simplifications at the level of usage invariably result in added complexity of the underlying mechanism. ”
There’s a really interesting discrepancy between the internal and the external conversation around Facebook right now, because the external conversation is a lot of like, “Are these people good or evil? What are they doing to the world?”
Over time our laws, mores, and ethics have slowly expanded the sphere of human empathy. Generally, humans originally identified themselves primarily via their families. The family clan was “us.” This declaration cast anyone outside of that intimacy as “other.” We had - and still have - different rules of behavior for those inside the circle of “us”... See more
Token appreciation within the bull market was mistaken for an indicator of business model strength. In a neutral market with all else held equal, perhaps I would concur. But once the tides turned and the music stopped, reality set in. Incentive based tokens deflated quickly and users left in flocks, illustrating the obvious – tokens are not paralle... See more