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Yet, despite how central community is to having a successful business, the tooling to support founders in creating communities is abysmal.

We really ought to help them out. We all ought to buy more albums on Bandcamp or subscribe to worthy Substackers or whatever. But I have a hunch that those people are going to succeed no matter what.

The real question is whether those huge dinosaurs—major record labels or movie studios or non-profits—start working in the same direction. If they star

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So I believe that the social networks of tomorrow will be crypto-native platforms that enable you to collect, trade and get rewards based on when you bought an asset and how long you hold onto it. With Web3, the frontiers between creators, curators, and collectors will continue to blend.

Cohort retention: The first is customer retention, which shows the % of customers that remain subscribers in every cohort. The second is revenue retention, which shows the % of revenue in each cohort that remains the longer the cohort stays active. Ideally, revenue retention should be higher than customer retention, because subscribers that stick a... See more

So many tech companies have the same problem that Jason did at Apple, MightySignal, and Instacart: it’s hard to grow efficiently when critical knowledge is siloed in outdated docs, back-and-forth emails, and worst of all—in people’s brains. Remote work makes it even harder to deliver, measure, and recommend necessary learning to those who need it.

At Index, we think of the creator phenomenon in three parts: (1) creation tools, (2) distribution, and (3) monetization. In other words: how creators make stuff, how creators reach an audience, and how creators get paid.

In Q1 2022 Meta made 99 cents of free cashflow per daily active user. But sure, we should be paid for our data.