Every surprising bit of new behavior described here has two common elements: people had the opportunity to behave in a way that rewarded some intrinsic motivation, and those opportunities were enabled by technology but created by human beings. Those bits of new behavior, though, are extensions of, rather than replacements for, much older patterns o... See more
For example, I’d love Shopify to tell me the best possible discount code for any store — it knows all of them! Or, if I’m in a retail store, to let me scan a barcode or photograph an item and see if there’s a Shopify shop, either nearby or online, with the same item for cheaper, or at least one that has my size in stock. Or to help me find products... See more
Contributors must be able to port their body of work across organizations. In the current labor system, workers are made legible by the institutions they belong to. A worker's entire identity—their work, reputation, relationships—exists in the blackbox of an insular permission-controlled database. Once a worker leaves the organization, their identi... See more
there’s already a ton of great guides out there for most things you’d want to learn. The real problem is figuring out which ones to follow. If we want to increase the amount of knowledge in the world, the marginal unit of expert time is better spent organizing than producing.