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Atlassian: 98% 12-month customer retention (source)
Lenny Rachitsky • What is good retention
Attention is one of the most fundamental components of a conscious identity. When something hijacks or manipulates a person’s attention, it’s actively eroding their independent self-hood as a conscious individual.
Reframing the “Social Media” Problem As an Attention Crisis
Despite a pandemic that accelerated the shift toward e-commerce, and continued market share shifts away from giant, legacy brands, there hasn’t been a billion-dollar-plus buying spree of direct-to-consumer e-commerce companies.
Dan Frommer • Why there still haven’t been more billion-dollar acquisitions for direct-to-consumer commerce startups
You can talk all you want about having a clear purpose and strategy for your life, but ultimately this means nothing if you are not investing the resources you have in a way that is consistent with your strategy. In the end, a strategy is nothing but good intentions unless it's effectively implemented.
Clay Christensen • How Will You Measure Your Life?
Culture is the non-fiction story of an organization. It writes itself.
Jason Fried (jason@hey.com) • Company Culture Is the Last 50 Days
Over the past ten years, media companies have responded to their loss of audience by creating “viral” editorial that performs well inside the platform’s engagement-at-all-costs ecosystem. Predictably, however, quality editorial – the context journalists create for a living – rarely qualifies as viral.
John Battelle • John Battelle's Search Blog Marketers Have Given Up on Context, And Our National Discourse Is Suffering
The reason the death of Google Reader matters, here, is that it marks a pivotal moment in the deliberate and engineered shrinking of the internet. When Google Reader died, article discovery shifted. People were no longer reading RSS feeds, finding new sites, following them, and being updated when those sites posted. Instead, they were scrolling on
... See moreKelsey McKinney • The Internet Isn't Meant To Be So Small | Defector
-AI may be the solution to serendipity. AI-driven feeds untether the social graph from our offline connections: instead of hanging out online with the people you went to college with, you can forge new friendships and uncover new content creators. Bytedance’s suite of AI products—including TikTok outside of China—are the most successful AI-powered ... See more
Rex Woodbury • 5 Lessons from China's Internet Companies
To make things worse, it turns out that the desktop metaphor underlying so much of our computing was not equipped to handle it either. In response to the increased stimuli, our Desktops simply started generating more clutter. Windows upon windows of tabs and tabs, folders within folders of Untitled(1). Never-ending, nebulous clutter.