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Livongo and One Medical are good examples of this. They’ve built businesses that sell their services, and use tech to do it deliver it more efficiently and with a better experience for the end patient.

Digital content exists in a live network. MLA format and analog bibliographies are stagnant; hyperlinks are active and continuous. They tell us about the context of a work—what informed it and what it went on to inform—and paint a picture of how communities are learning over time.

It is time for a thread on traditional urbanism, or town planning 13th century style. I will dispel some myths of modern dis-urbanism.

On people who are INTO it:

Have you ever had the experience, Jerry asks, where you look at something and go, ‘Wow, whoever made that—they were INTO it!’? “That’s what I care about. That’s all I care about. I don’t care about traits or techniques, I don’t care what you do or how you do it—I just want to see people and talk to people and be around

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Over the long run, founder Gabby Dizon sees YGG as the “recruitment agency of the metaverse” that ultimately competes with the Ubers of the world for labor

This realisation is alarming at first, but it's ultimately deeply reassuring. As the UK organisation Action for Happiness likes to point out, one of the biggest causes of misery is the way we chronically "compare our insides with other people's outsides". We're all mini-New York Timeses or White Houses, energetically projecting an image of calm... See more

Needless to say, competing in the “newsletter” category made life easier. It wasn't perfect: most of the writers we acquired this way did not start paid subscription newsletters, and we generated no revenue off them. But still, it was absolutely worth it. The “newsletter” positioning served as a wedge, and generated a viral distribution loop where... See more

Fresh groceries have remained the holy grail of e-commerce. A task so daunting that even Amazon hasn't been able to crack it. In China, the retail grocery market is estimated by McKinsey to be worth 5.2 trillion RMB (794bn dollars) in 2019, with only 10% of that currently online. In 2020, it seems like we've finally found a business model where the... See more