sari

RPA (basically tools anyone can use to create programmatic APIs on top of legacy software) and NoCode/LowCode (letting anyone build an app with a spreadsheet as a database representation) are the biggest shifts in enterprise software since the cloud.

Outside of the open web, email, and text, there isn’t a scaled D2C channel that is not controlled by a major platform. So the primary way that startups have to reach customers today is via paid acquisition. That’s why the question an investor asks today to a startup that is scaling is: where are you buying audience and what are your customer

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look at the sandwich you’re eating. you didn’t grow the lettuce or the wheat or the tomatoes, or crush the wheat into flour or cut the lettuce or tomatoes. you didn’t bring all the ingredients to the restaurant, and you didn’t cook any of them yourself. you didn’t design or construct the building or the cooking equipment. other people had to do all... See more

When I write my notes the thought, ‘Where am I going to put this?’ plagues me every time. It’s a direct and immediate pain. And it sometimes gets in the way of me even taking notes at all. I have this sensation many times a day and it’s deeply uncomfortable. 

Curation leads to expertise. Through curation, you better understand yourself, history, and unlikely connections across fields. Increasingly, we will curate sources and ideas and let AI handle execution or assembly. Honing an ability to curate and arrange these sources will cultivate depth and meaning in your work—tuning the machine to your... See more

Convenience is important, but at a certain point, more convenience does not mean better experience. So, don’t chase real-time delivery or 24x7 customer service, focus instead on solving the customer’s most urgent pain points across the purchase journey.