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Looking back, I've found that the things that really move people show up as Twitter Trends first. This is the place where I learn about the latest natural disaster, an active shooting or more often than not, the birthday of a K-Pop idol.

That meant there were three strategies available to media companies looking to survive on the Internet. First, cater to Google. This meant a heavy emphasis on both speed and SEO, and an investment in anticipating and creating content to answer consumer questions. Or you could cater to Facebook, which meant a heavy emphasis on click-bait and human... See more

But 2005 may be the year when tools for thought become a reality for people who manipulate words for a living, thanks to the release of nearly a dozen new programs all aiming to do for your personal information what Google has done for the Internet. These programs all work in slightly different ways, but they share two remarkable properties: the... See more

The best description of motivated reasoning I’ve ever seen comes from psychologist Tom Gilovich. When we want something to be true, he said, we ask ourselves, “Can I believe this?,” searching for an excuse to accept it. When we don’t want something to be true, we instead ask ourselves, “Must I believe this?,” searching for an excuse to reject it

We need diversity of products especially for important functions.