It’s different now, when brands can build their own communities on Instagram and Twitter, sell cases and subscriptions directly to consumers, and re-engage through text, e-mail, and Facebook ads.

Your job as a PM is to deliver business impact by marshaling the resources of your team to identify and solve the most impactful customer problems.

This individual has merely acquired stamps of approval and has acquired safety net upon safety net. These safety nets don’t end up enabling big risk-taking—individuals just become habitual acquirers of safety nets. The comfort of a high-paying job at a prestigious firm surrounded by smart people is simply too much to give up. When that happens, the... See more

Power and authority in the contributor economy must be emergent, not assigned. In traditional systems, compensation and authority are explicitly defined and pre-negotiated (titles, roles, and compensation), even though trust and responsibility are implicitly earned. Token mechanisms create infinite possibilities for how credit can now be attributed... See more

Gaming to improve mental health:

Schools were built for a static industrial age. The education system assumed that the outcomes you wanted to produce were clear and you could harness massive scale to train students, factory style.

-The first downside to "Anyone can build anything" is that "anyone" means anyone, and the people to whom decentralized systems are the most attractive are the ones who are banned from other systems, often for good reasons... if you want to get a sense for the typical piece of content enabled by a totally uncensored communications system, check your... See more

But other platforms introduce other risks. Creator-led businesses (with Twitch streamers) might have less platform risk. If they have a strong connection, their fans will follow the creator across platforms. But, those creator-led businesses introduce “key person” risk: if something happened to the creator, the business would be worthless. There’s ... See more

Theoretically, governance should be structured in a way that both focuses on the primary users who are the most engaged in the community as well as the largest token holders. A simple mechanism for this may be that governance can be split past just token allocations and instead issued like multi-class stocks, whereby ownership and voting rights are... See more