If you’re going to basically declare that Twitter is a sacred public good, the world’s town square, you’ve got to at least acknowledge—and presumably have an argument to justify—the fact that there’s something just a little troubling about the richest man in the world buying the town square.
A society that is relatively opaque to the state is thereby insulated from some forms of finely tuned state interventions, both welcomed (universal vaccinations) and resented (personal income taxes).
“Butter” is the term we use to describe interactions & experiences that are just so smooth. Rich, easy, delicious. Hard to define formally, but you know it when you see it / feel it.
A move to commerce-based business models is being further fueled by the increasingly transparent shortcomings of ad-supported models, where the users themselves are the products being sold. Some tech companies have exploited this model in a way that the consumer doesn’t appreciate—not to mention, allowing ads to disrupt the user experience in the p... See more
Bloomberg fits the Christensen incumbent model not just because it exceeds the needs of some customers but also because it ignores the needs of others.
Some benefits also favor larger companies with multiple brands and businesses, such as the ability to steer customers between like-minded brands, introduce them to newer and more niche brands, lower their all-in customer acquisition costs, and eventually, build some leverage over large retailers. This is part of why you see many single-brand direct... See more