The online opportunity lies mid-market (for now). Pre-covid, the distribution of transaction volume online is skewed towards the middle, while most of the high-value sales still happen offline. Just 1% of the >100k€ artworks are sold online, yet make up for 23% of the value.
I certainly think there's a lot of great ideas locked away in books today that are very forbidding and not appealing to the masses which could be turned into educational content using video that would reach many more people
It’s interesting to see how upstarts like Fridge No More are differentiating around the treatment of couriers, specifying that they do not employ gig workers. This could represent a move toward a more civic-minded courier business model that will improve the perception of on-demand delivery.
But some cracks are starting to form, and people are beginning to wake up. Facebook and its founder are increasingly viewed with negative sentiment. Google is increasingly under the microscope for anti-trust & monopolistic behavior.