Sam Blumenthal

Brand-owned livestreams: A regular campaign used to garner users, increase loyalty, marketing and promotion, and answer questions from audiences in real-time. Self-running livestream is a long-term day-to-day operational strategy for brands to educate their potential consumers and activate existing customers.

“From the consumer side of things, the appetite for that live content increased right at the same time” as when retailers were attempting to find interactive methods to put products in front of consumers, said Matt Moorut, senior principal analyst at Gartner. “It sort of makes a perfect storm where, from both sides of the equation, there’s more of... See more