rachel

Nothing wonderful comes out fully formed. A good creator’s journey is one through the dark ravines and jungles of refinement. Conversational UIs are great at quickly getting to the first 70%, but suck at offering easy controls over narrower areas for iteration.

Westgate explains, the bot dialogues are not unlike talk therapy, “which we know to be quite effective at helping people reframe their stories.” Critically, though, AI, “unlike a therapist, does not have the person’s best interests in mind, or a moral grounding or compass in what a ‘good story’ looks like

This is not only true at the model level but the individual level. Soon there will be such a thing as unhealthy and healthy prompting, a kind of psychological score for queries.

The problem with a blank chat box on a blank page is that it violates the first rule of a high-quality user experience: it isn’t obvious what I can do.

Every organization must now operate as half-media, half-machine. “Attention guys” are the new engineers — the new unicorn hires — while engineers have become the skilled tradesmen.

If AI services can understand the user’s intent, it becomes even more obvious what the ideal input and output modes should be.