My work identifies four fundamental organizational forms: the personal organization, like an entrepreneurial start-up; the programmed organization, like McDonald’s with its standardized processes; the professional organization, like a hospital, which relies on the expertise of its professionals; and the project organization, like a film company or... See more
“It is nearly impossible to have your best idea the first time you think about something.
The most likely way to uncover important insights is to frequently revisit a problem. The longer you’re in the game, the more ideas bubble up to the surface.
“When you fall in love with the process rather than the product, you don’t have to wait to give yourself permission to be happy. You can be satisfied anytime your system is running. And a system can be successful in many different forms, not just the one you first envision.”