“I can’t control the other person’s behavior, but I can control my response. Their actions may be rude or unacceptable, but I still want my response to be measured and thoughtful. Even if they aren’t doing what is right, I still want to make sure I’m doing what is right.”
It’s a truism that you always want to hire folks with very high standards, but I’ve seen a staggering number of folks fail in an organization primarily because they want to hold others to a higher standard than their organization’s management is willing to enforce.
"I’ve come to believe that this is the defining characteristic of my generation: keeping our options open. The Polish philosopher Zygmunt Bauman has a great phrase for what I’m talking about: liquid modernity. We never want to commit to any one identity or place or community ... so we remain like liquid, in a state that can adapt to fit any future... See more
There is a set of management mistakes that managers make over and over again. Especially likely for newer managers, but it happens to more experienced people too. I’ve made all of these mistakes.