My work identifies four fundamental organizational forms: the personal organization, like an entrepreneurial start-up; the programmed organization, like McDonald’s with its standardized processes; the professional organization, like a hospital, which relies on the expertise of its professionals; and the project organization, like a film company or... See more
“I can’t control the other person’s behavior, but I can control my response. Their actions may be rude or unacceptable, but I still want my response to be measured and thoughtful. Even if they aren’t doing what is right, I still want to make sure I’m doing what is right.”
“Rule of 3 in conversation. To get to the real reason, ask a person to go deeper than what they just said. Then again, and once more. The third time’s answer is close to the truth.”
“It doesn’t make sense to continue wanting something if you’re not willing to do what it takes to get it.
If you don’t want to live the lifestyle, then release yourself from the desire. To crave the result but not the process, is to guarantee disappointment.”