Leadership

That said, if you’re asking me, I’d generally recommend against the flying wedge pattern. Most folks who operate this pattern have adopted a closed mindset about the industry’s talent–they already know the best talent–but my experience is that hiring from outside your existing network is not only a great way to find strong candidates, it’s also a p... See more

Sunflowers always face the sun, right? Similarly, individuals are always trying to guess the CEO’s or the most senior person’s point of view. Accordingly, you have to take active steps to overcome people’s reluctance to stick their necks out if the CEO has a particular perspective on a decision. You need to reward executives for bringing up objecti... See more

When leaders exercise authority where they lack competency, they undermine the organization’s efficiency.

Left unchecked organizations default to bureaucracy. People default to distraction.

It doesn’t take long for 3 priorities to become 10. It doesn’t take long for 2 people in a meeting to become 8. It doesn’t take long to move from people making decisions to committees.

The most productive organizations and people spend a lot of energy fighting what fe... See more

“The three stages of career development are:

1. I want to be in the meeting

2. I want to run the meeting

3. I want to avoid meetings.”

“The best new ideas always have unanticipated benefits. So it’s stupid to require people who want to do new things to enumerate the benefits beforehand. The best you can do is choose smart people and then trust their intuitions about what’s worth exploring.”

“The key lesson here is that if we are to intervene, we need a solid idea of not only the benefits of our interventions but also the harm we may cause—the second and subsequent order consequences. Otherwise, how will we know when, despite our best intentions, we cause more harm than we do good?”

One of the easiest ways to increase your value to an organization is to reduce the friction required to get you to do your job.

“I can’t tell you how much time is spent worrying about decisions that don’t matter. To just be able to make a decision and see what happens is tremendously empowering, but that means you have to set up the situation such that when something does go wrong, you can fix it. When something does go wrong, it doesn’t cost you or your customer an exorbit... See more