Leadership

“You hear in business meetings that if you can’t measure it, you cannot improve it. These kinds of statements are taken as truths. And over time, I realized [that] used in the wrong context, they tend to cause a lot of damage that we don’t even realize because we feel like we are being smart when we say, “This thing must be measured before we can... See more

There is a set of management mistakes that managers make over and over again. Especially likely for newer managers, but it happens to more experienced people too. I’ve made all of these mistakes.

That said, if you’re asking me, I’d generally recommend against the flying wedge pattern. Most folks who operate this pattern have adopted a closed mindset about the industry’s talent–they already know the best talent–but my experience is that hiring from outside your existing network is not only a great way to find strong candidates, it’s also a... See more

If the product doesn’t work well, the code is not good.

One of the easiest ways to increase your value to an organization is to reduce the friction required to get you to do your job.

“I can’t tell you how much time is spent worrying about decisions that don’t matter. To just be able to make a decision and see what happens is tremendously empowering, but that means you have to set up the situation such that when something does go wrong, you can fix it. When something does go wrong, it doesn’t cost you or your customer an... See more

In many ways, there is only one question any manager need ask: How do I make my team members’ lives easier—physically, cognitively, and emotionally?