Smart people know an unsettling truth: loyalty must be given before it’s earned.
The best leaders I know extend trust and loyalty long before receiving it – they treat people as if they’ve already proven trustworthy. This seems naive until you realize it’s a forcing function: by acting as if people have already earned your trust, you create the... See more
“Rule of 3 in conversation. To get to the real reason, ask a person to go deeper than what they just said. Then again, and once more. The third time’s answer is close to the truth.”