Rules are an effective way of creating an artificial environment. Think about it, you’ve been taught your whole life to follow the rules. Follow the speed limit. Don’t run in the hallway. Do what you’re told. Everywhere you look there are rules, rules, rules. No one taught us how to use rules to our advantage. Since rules are very powerful at... See more
“I can’t tell you how much time is spent worrying about decisions that don’t matter. To just be able to make a decision and see what happens is tremendously empowering, but that means you have to set up the situation such that when something does go wrong, you can fix it. When something does go wrong, it doesn’t cost you or your customer an... See more
I spend a lot of time thinking about this simple idea: The person who aligns themselves with the general principles of the world goes further and faster than the person who doesn’t.