Some people get addicted to chain-smoking their problems. They spend all day going from sorrow to sorrow. It doesn't have to be that way. You can live each day going from joy to joy—like a sunflower that turns to face the sun as it moves across the sky. It's not about having a problem-free life, but about focusing on the light. Sunflowers still... See more
I’m happy to let my thermostat automatically turn my heat on and off or to let an AI drive a car or optimize the traffic lights in a city. I’m less sure about an AI that sets tax rates, or corporate regulations or foreign policy. Or an AI that tells us that it can’t explain why, but strongly urges us to declare war—right now
“Communication is about what is received, not what is intended. If there is a gap between what you are saying and what they are hearing, you have to find a new way to say it.”
“You hear in business meetings that if you can’t measure it, you cannot improve it. These kinds of statements are taken as truths. And over time, I realized [that] used in the wrong context, they tend to cause a lot of damage that we don’t even realize because we feel like we are being smart when we say, “This thing must be measured before we can... See more