Kyle Steinike

Managers of managers, therefore, should ask management and leadership questions. For example, "What should you do to your organization to assure that due dates are met?" or "How well do your people understand the quality standards and what are you doing to assure they meet then?" These questions elicit quite a different response and help the

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Good thinking is expensive. Bad thinking costs a fortune.

One way to force yourself to think is to write. Good writing requires good thinking.

Forcing yourself to make your thinking visible gives poor thinking nowhere to hide. You can’t simply take a few minutes here and there, get the gist of the problem, and expect to have clear writing. It doesn’t... See more

“For a long time, I looked for consensus. I think consensus is really the enemy of scale, and so I used to say, “Whenever we’re making an important decision, there should be winners in the room and losers. We shouldn’t find that negotiated settlement that everyone is happy with. Somebody should be unhappy, three or four people should walk out... See more