First identified by Randy Steve Waldman [Wal12], the term refers to something people treat as though it works, generally for social or institutional reasons, even when there’s little evidence that it works—and sometimes despite substantial evidence that it does not.
It turns out that reality has a surprising amount of detail, and those details can matter a lot to figuring out what the root problem or best solution is. So if I want to help, I can’t treat those details as a black box: I need to open it up and see the gears inside. Otherwise, anything I suggest will be wrong—or even if it’s right, I won’t have... See more