Collections
Hosting great events and parties, building community and gathering
When the social code is spelled out, when it is turned into a one-night-only game, you don’t have to know certain unsaid things, you don’t have to hav
When it comes to dominant and submissive postures, the research participants were more likely to adopt a complementary posture rather than mirror the
It’s not quite love and it’s not quite community; it’s just this feeling that there are people, an abundance of people, who are in this together. Who
human judgment is the product, not a cost center to optimize away.
Asking AI researchers how artificial intelligence will transform society, mental health, human relationships, and warfare is a bit like asking a brain
If you’ve never heard of the Permanent Underclass theory, I’m incredibly jealous of the parties you go to. It’s the idea that as AI takes over more an
the single most dangerous thing about the Permanent Underclass is that believing in it makes it more likely. It’s similar to how reporting a recession
human judgment is the product, not a cost center to optimize away.
more than 90% of all data in human existence has been created in just the last few years, with the average person processing around 74 gigabytes of in
If you’ve never heard of the Permanent Underclass theory, I’m incredibly jealous of the parties you go to. It’s the idea that as AI takes over more an
the single most dangerous thing about the Permanent Underclass is that believing in it makes it more likely. It’s similar to how reporting a recession
Microsoft’s own data shows the Global North-South adoption gap is widening: 24.7 per cent versus 14.1 per cent, with high-income countries hosting 77
Many respondents began by saying “productivity” and then, when the AI interviewer pressed for what productivity would actually give them, revealed tha
Asking AI researchers how artificial intelligence will transform society, mental health, human relationships, and warfare is a bit like asking a brain
If you’ve never heard of the Permanent Underclass theory, I’m incredibly jealous of the parties you go to. It’s the idea that as AI takes over more an
The 37signals Guide to Internal Communication The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video?
An “impossible task” is one that wouldn’t have been possible to do without AI. Boris Cherny, a creator of Claude Code, has said something similar—that
The loudest story about AI is a lonely one. One person with an army of chatbots. Other humans are friction. That gets the future wrong. The best thing
As the African proverb goes, if the lion does not tell its story, the hunter will. I often use this principle in my executive presence sessions, becau
teaching AI to sound like me
AI doesn't have taste. It is, as Chayka says, tasteless technology. But the humans using it do. The AI does the thing you can't easily do: hold it all
maybe that’s part of the problem, trying to be legible to everyone. The tug of war of wanting to water things down for mass adoption versus building s
does friction slow you down or does it create better work
THE RIGHT SORT OF FRICTION If we remove impediments that are in the way of where our customers seek to go, they support us. But when we remove the f
more than 90% of all data in human existence has been created in just the last few years, with the average person processing around 74 gigabytes of in
The thing is, you probably have all the information you need already, you just can't bring yourself to sit down and listen to it, so you just keep cha
People are not auditing AI as software. They are auditioning it as a life-organisation layer. They want it to handle the cognitive overhead that moder
The person who cannot reciprocate exposes the moral structure more clearly than the person who can. A society is tested by the provision it makes for
human judgment is the product, not a cost center to optimize away.
more than 90% of all data in human existence has been created in just the last few years, with the average person processing around 74 gigabytes of in
LinkedIn post by Jamie Bell – Internal comms ideas: I’m lovin’ lately
What you actually need is a governance framework that distinguishes between three categories of internal information: 1) what employees have a right t
After 18 months of escalating language ranging initially from "restructuring case" to "just the beginning" to now "fundamentally transform", that kind
The 37signals Guide to Internal Communication The how, where, why, and when we communicate. Long form asynchronous? Real-time chat? In-person? Video?
the biggest complaint we hear is that they don’t have time in their workday to explore these tools and learn something new. If you give them a couple
LinkedIn post by Jamie Bell – Internal comms ideas: I’m lovin’ lately
What you actually need is a governance framework that distinguishes between three categories of internal information: 1) what employees have a right t
The world tells you that you can be anything, so you forget how to be yourself. It shows you everything you can become, so you abandon what you alread
even if you win the rat race, you’re still a rat.”
THE RIGHT SORT OF FRICTION If we remove impediments that are in the way of where our customers seek to go, they support us. But when we remove the f
You may not choose all the events that happen to you, but you can choose not to be reduced by them' Maya Angelou.
On letting people do what they want and me focusing on what I want.
Allowing other adults to face and feel the natural consequences of their actions is one of the most important steps of healing.
Winning the game of life requires you to focus on the cards you have and choosing what to do with them.
Let Them go silent. Let Them erupt. Let Them play the victim. Let Them sulk. Let Them deny that it happened. Let Them make it all about them. Then, Le
You may not choose all the events that happen to you, but you can choose not to be reduced by them' Maya Angelou.
even if you win the rat race, you’re still a rat.”
THE RIGHT SORT OF FRICTION If we remove impediments that are in the way of where our customers seek to go, they support us. But when we remove the f
You may not choose all the events that happen to you, but you can choose not to be reduced by them' Maya Angelou.
mantras on customer service
When you deal with people who have trouble, you can either choose to taken the token that says “it’s no big deal” or the token that says “it’s the end
Everyone wants to be heard and respected. It usually doesn’t cost much to do either. And it doesn’t really matter all that much whether you ultimately