Patrick Prothe
@patrickprothe
Patrick Prothe
@patrickprothe
Summary.
From “I like to be efficient” to “I trust my gut” to “I can make a rational decision,” there are a number of deeply ingrained — and counterproductive — myths we tell ourselves about how we make decisions. Underlying these myths are three common and popular ideas that don’t serve us well: First, as busy people, we don’t need to invest
... See moreAI itself is not a market category and tells customers little about what a product is. AI-empowered CRM, however, tells us what the product is (CRM is the market category) and gives us a clue about what makes it special right now (the use of AI).
We are writers, and we never ask one another where we get our ideas; we know we don’t know.
Data, on one end of the spectrum, is separable, objective, linear, mechanistic, and abundant. Wisdom, on the other end of the spectrum, is holistic, subjective, spiritual, conceptual, creative, and scarce. [...] Today we are drowning in a raging flood of new data and information and the raft of wisdom to which we desperately cling is breaking up
... See moreslow working
Embracing a business model that prioritizes long-term customer value over short-term revenue is not easy.