Patrick Prothe
@patrickprothe
Patrick Prothe
@patrickprothe
AI itself is not a market category and tells customers little about what a product is. AI-empowered CRM, however, tells us what the product is (CRM is the market category) and gives us a clue about what makes it special right now (the use of AI).
"Feeling gratitude and not expressing it is like wrapping a present and not giving it." — William Arthur Ward