Faith Hahn

But the Cigna review system that blocked van Terheyden’s claim bypasses those steps. Medical directors do not see any patient records or put their medical judgment to use, said former company employees familiar with the system. Instead, a computer does the work. A Cigna algorithm flags mismatches between diagnoses and what the company considers... See more

To be honest, my appetite for this sort of online blowup diminishes hourly. Though I’m as prone to schadenfreude as any other media professional trying to hold onto relevance in an increasingly winner-take-all economy, there’s something about watching extremely online people have noisy meltdowns that makes me feel like I’m inhaling my own body... See more

In many instances, companies have leveraged structural advantages to achieve seemingly unassailable positions in their relative markets. Streaming services that host user-generated content (UGC) have significant advantages over other services due to copyright ‘safe harbours’, which has led to the dominance of services like YouTube. We have been... See more

these figures remain a sham. To get to 6.7 million, Netflix first tallies the film’s “viewing hours,” the total amount of time that users have spent streaming the movie. Here, Netflix makes no distinction between users who watch Sweet Girl all the way through, those who watch less than two minutes, and those who watch just a few seconds thanks to... See more

Concerns about the commercial data that comes through all these distribution, royalty and other essential services are also growing. Not only does it allow you to snaffle up a rising star, it would be one of the most sophisticated and complete webs of price tracking your rivals imaginable in the music market. And no regulator wants to rely on... See more

By the way, this book could perhaps be described as the result of my own personal quest. For many years now, I have built my research and writing on a very simple statement of purpose—which I repeat, almost as a mantra, on every possible occasion, in print or public lectures: Music is a source of enchantment and a catalyst in human life , and my... See more

The changeover has been absolutely stark, and it’s accelerating. Many of my sources in the competition policy world are giving me the same message, which is that this is the most extraordinary month they have ever seen in antitrust.

There are the big fights, the cases against Google and Amazon, the suits against private equity and meat... See more

In seiner vollen Ausfaltung aber fährt er in überwältigender Wirkung, doch eben überhaupt nicht effektmacherisch in unser Ohr: so, als würden alle Töne der Welt, die bekanntlich im Nichtsklang stecken, auf einmal hörbar. Tausend Farben grellen uns da weiß an. Dieser schneidende Krach ist zugleich vollkommene Stille.