Shuya Gong

I’ve come to think of software applications as a form of digital architecture: some are places of concentration, others of collaboration, others clearly just for fun. Software’s emotional dimension is crucial: how it feels dictates how it’s used. (Architects hire environmental psychologists; tech companies hire user-experience researchers.)... See more

“Above all, don’t lie to yourself. The man who listens to his own lie comes to a point that he cannot distinguish the truth within him, or around him, and so loses all respect for himself and for others. And having no respect he ceases to love.”

― Fyodor Dostoevsky

You might also be aware that all this is delivered by means of “persuasive design”—an umbrella term for an armory of psychological techniques borrowed directly from the designers of casino slot machines, for the express purpose of encouraging compulsive behavior. One example among hundreds is the ubiquitous drag-down-to-refresh gesture, which keeps... See more

We’ve lost gradients of intimacy, a concept from architecture, the ability to loiter and meander through a space, engaging when we want in varying levels of expression. We don’t have any peripheral vision on the internet. We have to be in one place or the other. Simultaneously, we’re never really in any place—we can always blame connection issues... See more

Designing for Feel: Feel is not something we talk much about as digital product designers. It’s difficult to quantify in metrics or even describe in words, so it tends to fall to the bottom of a priority list. But we know it’s important. [...] The industrial designers talked about contours that felt gratifying in the hand and actions that provided... See more