nicole

The main reason we don’t create more affordances, however, is pure egocentrism. When we just say whatever pops into our heads, we may think we’re making craggy, climbable conversational rock walls, when in fact we’re creating completely frictionless surfaces. For example, I’m thrilled to tell you about the 126 escape rooms I’ve done, but my love... See more

…if somebody is several years ahead of you, and it's one of the middle phase types of power, which is most common in tech—network, economy scale, economy switching costs; those are the three most common ones—then your size matters. If they're ahead of you, when push comes to shove, when the market settles down, you will not be in a good position.

With the rise of these services, it’s becoming increasingly more important to own the default channel that the users go to for leisure, for distraction, for whatever it is, because in the, you know, near-infinite nature of the internet, you can push whatever you want through that channel to reach that audience.

A big one that I really want to talk about is company culture and its impact on business trajectory. I think that Uber is one that has been a win-at-all-cost company. Brad, you mentioned in your book that Airbnb defined its mission and values very early and Uber didn’t really. Their mission and values were just keep going and win. I think you have... See more

The challenge then becomes raise enough money and keep morale high enough for long enough so that you actually have the time to make it work. Hence the job of the CEO – the momentum creator.

[12:13] Not only are we easily distracted by mundane thoughts, but we also routinely forget small but important things when we don't externalize them.[12:24] So it's quite important to take all our things that we want to do and things that we are planning to do, and kind of write them down... I like just pulling up my calendar and finding a slot... See more