Most managers give negative feedback in private, but this optimizes for the individual at the expense of the whole system
When you only channel criticism privately, the rest of the team has suspicions and concerns but has no idea if leadership is aware or doing anything about it
Criticizing in public lets the whole team understand that there is an
convince the person that their specific skill overlaps with the single biggest blocker to the company’s current success, so they are not just joining a good company but betting on themselves
Run a constant triage: what’s the most important thing I could be doing right now, what’s the highest leverage action I could possibly take, and how hard can I jump on that lever
Many owners attach their identities to their work. They become “the auto shop guy” around town. Who will they be when they sell? Will their marriage be the same when they no longer spend 40 to 80 hours running a business?
Five-second website test : if visitors can't immediately identify the problem solved, the post-purchase outcome, and how to buy, revenue is being lost silently