Nothing looks the way I thought it would look. Some of it has been more delightful than I expected, much of it has been more heartbreaking than I ever planned for — or thought I could survive. Yet here I am, living out the story that I am, at best, co-creating in collaboration with mysterious and invisible forces. It has been, at every turn, intere... See more

To be a good delegator, first you have to be a systems thinker . Systems thinking consists of understanding how events, behaviors, tasks, problems etc. relate and how they can prevail and sustain over time.

I have also come to understand that trying to fit into society’s understanding of a “good girl” is a trap, the same way that the “model minority” and the “good gay” and the “good fatty” are all traps. Even when you succeed at it you lose, because these roles are all ultimately means of containment: of circumscribing power by putting exacting, contr... See more

Exploring the internet together should be like exploring a vast old library with your friends. Wandering down different shelves, skimming the pages that catch your eye, and occasionally one of you hollers in a whispering voice, "come check this out!"

Stories are incredibly powerful in moving members to engage in impact initiatives. Centering impact stories on the community members who made them possible also feels far less self-aggrandizing than focusing on your company’s efforts.

Loving, whenever in Tokyo, the sensation of so many highly crafted experiences - from eight seat restaurants and tiny bars to owl cafes and artisanal cotton candy shops. Why aren’t there 1000x more of these experiences in all societies? And especially in the USA, what prompted… Show more

A brand is not an object. It’s not something you can simply define in words or pictures, put away and take out to reference every so often. A true brand is a living thing—like a person. A fusion of motivations and beliefs, personality and purpose, appearance and actions, that continually defines and reveals itself through every interaction and poin... See more