One of the things that surprised me the most was to see that for any piece of work being shared, designers would put together a keynote deck for it. It could be the smallest thing, like a quick look at the latest work progression, or big presentations, of course. At Apple, designers use the power of storytelling to influence others, instead of just

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In addition to tracking the impact your program is having on the organizations you’re supporting and the beneficiaries they serve, track the halo effect your program is having on your own community .

I regret not integrating questions around how the existence of Airbnb.org impacted community members' decision to join Airbnb and their desire to cont... See more

It was not fun to walk around with my ghosts, despite what my positive memories wanted me to believe. I think this is because inherent in “revisiting” is the palpable reality that everything ends, the reminder that soon the way you are experiencing your present moment will be the past; it too will end.

Leading from good to great does not mean coming up with the answers and then motivating everyone to follow your messianic vision. It means having the humility to grasp the fact that you do not yet understand enough to have the answers and then to ask the questions that will lead to the best possible insights.

Your job is not to lock the doors and chisel at yourself like a marble statue in the darkness until you feel quantifiably worthy of the world outside. Your job, really, is to find people who love you for reasons you hardly understand, and to love them back, and to try as hard as you can to make it all easier for each other.

According to research from 2020 in the journal Behavior Therapy , 91 percent of the things studied participants worried about did not come to pass. This means that for every bad thing that happens, chronic worriers suffer for 10. If nothing else, this is a colossal waste of valuable time, and we should all find ways to avoid it.

Emily Henderson said this: People, especially women, will really love doing something, and so they’ll be like, “You don’t have to pay me, I loved it,” or not really fight for their rate. But if you love something, you are better at it. You’re more valuable. You’re faster. You think about it on your off time, you bring a lot of energy to it. If you ... See more

The monotony of life contains a reservoir of ways to find relief, if we can only muster the courage and energy to dive in instead of opting out. If today you find yourself bored with your work—perhaps surfing around and reading some random essay on happiness—you may have just gotten a signal from the universe that it’s time for your spirit to evolv... See more

Generative Engagement, as a model, is a way of thinking about how you make moment-by-moment choices to interact with others to create generative space between you. It asks that you consider three conditions* in your interactions to shape patterns of generative engagement.

• You stand together, sharing identity. You come together, across your differenc

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