Mo Shafieeha

Some ideas are true and correct when applied to higher levels of abstraction. However, ideas that might use to lower classes do not translate cleanly to high levels. Though human psychology rests on the complex interplay between neurons, neural network rules do not apply. On the other hand, the regulations that govern a market economy do not extend... See more

Company purpose Start here: define your company in a single declarative sentence. This is harder than it looks. Getting caught up in listing features is easy instead of communicating your mission. Problem Describe the pain of your customer. How is this addressed today, and what are the shortcomings of current solutions? Solution Explain your eureka... See more

This is Part 5 of the Learning in Ill-Structured Domains Series. Cognitive Flexibility Theory says you can be an expert in an ill-structured domain.

Stage 5: Integrated When organizations reach the stage of integrated UX, their UX work has become comprehensive, pervasive, and universal. The organization's important success metrics — that leaders care most about — have a focus on UX or are driven by UX-related work. There is often innovation in UX methods and processes and contributions to the... See more

Where should I set the standard for my company? The leaders with the most loyal followings are inevitably demanding. Good people are driven by high standards, high-performing teammates, and personal growth. A startup hire has never expressed gratitude for a former leader shielding them from long-term reality. Having low standards for your... See more

Why Reliability Matters Reliability means you won't have any problems with your services, no matter how complex and dependent. In typical reliability cases, availability is the focus, but sometimes terms get mixed up and misused. Distribution systems can only guarantee two out of three things - availability, fault tolerance, and consistency - so... See more