MK

Social media showed that everyone has the potential to reach a massive audience at low cost and high gain—and that potential gave many people the impression that they deserve such an audience.

Spotify, for example, has invested heavily in its own curation services — both algorithmic and human — after finding that many of its listeners were baffled by superabundance, burdened by excessive choice and uninterested in charting their own paths through the digital wilderness.

Yet the cultural dominance of the iPhone — and the transformation of the open internet into “walled gardens” and apps focused on simplifying the user experience — has taken the “triumph of seamless usability” to a new level. This “tyranny of convenience,” to borrow Tim Wu’s phrase , should sensitize us to what may be lost when democratization

Instead of being fed from above a limited diet of standardized cultural products, everyone — not just a minority of highly educated omnivores — can now craft a varied and customized cultural diet from the digital cornucopia. People create these customized diets by sharing the work of “curation” in differentiated niche taste communities. This

The means of circulation are algorithmic, and they are not subject to democratic accountability or control. Hyperconnectivity has in fact further concentrated power over the means of circulation in the hands of the giant platforms that design and control the architectures of visibility.

Cultural production is ever more finely attuned to attention, which is ever more pervasively measured and monetized. Commerce and culture are locked in an ever-tighter embrace.

The whole idea of social networks was networking : building or deepening relationships, mostly with people you knew. How and why that deepening happened was largely left to the users to decide.

Community moderation works . This was the overwhelming lesson of the early internet. It works because it mirrors the social interaction of real life, where social groups exclude people who don’t fit in. And it works because it distributes the task of policing the internet to a vast number of volunteers, who provide the free labor of keeping forums

Digital hyperconnectivity — the condition in which nearly everyone and everything is connected to everyone and everything else, everywhere and all the time — has colonized the self, recast social interactions, reorganized the public sphere, revolutionized economic life and converted the whole of human culture into an unending stream of digital