Melissa

Assertiveness makes clarity valuable. As a result you will be quite satisfied after an encounter with someone if you have honestly presented yourself and your position. Your satisfaction will no longer depend upon whether the other person acknowledged you or agreed with you. You will no longer wish you had said more. You will have no need to correc

Some questions that I’ve found to be very effective in one-on-ones: If we could improve in any way, how would we do it? What’s the number-one problem with our organization? Why? What’s not fun about working here? Who is really kicking ass in the company? Whom do you admire? If you were me, what changes would you make? What don’t you like about the

This is exactly what abundant systems try to do. It takes the individual efforts as part of the collective, not in isolation.

Loyalty is a noble quality, so long as it is not blind and does not exclude the higher loyalty to truth and decency. But the word is much abused. For "loyalty," analysed, is too often a polite word for what would be more accurately described as "a conspiracy for mutual inefficiency."