🤓 User research for consumer tech startups
đź§ Innovation in social systems
[Instagram] is a fun product that millions of people seem to love; that is unwholesome in large doses; that makes a sizable minority feel more anxious, more depressed, and worse about their bodies; and that many people struggle to use in moderation. What does that sound like to you? To me, it sounds like alcohol— a social lubricant that can be... See more
For some knowledge workers, Friday through Monday may come to occupy a murky space between weekday and weekend—a sort of work-play purgatory, where the once-solid walls between work and life become more porous. “Mondays and Tuesday are the fastest-growing days of the week for travel,” Airbnb’s chief executive, Brian Chesky, told me. “More people... See more
When the office is a place, there is a physical connection to colleagues. When the office becomes a group chat punctuated by Zoom all-hands meetings, switching jobs is practically as easy as logging out of one Slack account and logging into another.
If your role is focused on creating user and customer value, but management and leadership are incentivized to goose shareholder value, you are subject to that structural relationship and often have very little power to change it.
If Shabbat is framed as something you are doing for yourself, ... It loses its transcendent target, which means it doesn’t provide the true release that actual submission gives, and submission is the very thing that allows us to reap all those ancillary benefits. Put another way, a major reason everyone is so exhausted is because we have been... See more
Minimum Viable Testing involves identifying hypotheses you have about a market and creating tests that only focus on those hypotheses, not the long-term vision, the customer’s opinions, company or product building. This method forces you to be even more minimal in your initial tests, so that you can save time and have higher accuracy on your... See more