š¤ User research for consumer tech startups
š§ Innovation in social systems
[Instagram] is a fun product that millions of people seem to love; that is unwholesome in large doses; that makes a sizable minority feel more anxious, more depressed, and worse about their bodies; and that many people struggle to use in moderation. What does that sound like to you? To me, it sounds like alcoholā a social lubricant that can be... See more
Whatās easy to overlook is that networks and trust compound like any other asset, and every time you switch jobs or careers you reset the clock to some degree.
If all the uses of GST help you earn more GST, theyāre headed for disaster. But once you can spend GST to enhance your status in ways that donāt allow you to earn more, they might just make it.
Digital platforms used to bring our physical lives online, but now that we have uniquely digital experiences and relationships, we donāt have products that let us successfully bring those offline.
The past several years have been characterized by higher and higher private company valuations, which, when the public markets for tech companies reset over the past few months, left venture capital investors that had invested in later stage private rounds in the red on these investments. In other words, not dissimilar from the issues that... See more
As discussions of major events are filtered through algorithmic content delivery systems, more users are bending their language. Recently, in discussing the invasion of Ukraine, people on YouTube and TikTok have used the sunflower emoji to signify the country. When encouraging fans to follow them elsewhere, users will say āblink in lioā for ālink... See more
Early Internet users used alternate spelling or āleetspeakā to bypass word filters in chat rooms, image boards, online games and forums. But algorithmic content moderation systems are more pervasive on the modern Internet, and often end up silencing marginalized communities and important discussions.