🤓 User research for consumer tech startups
đź§ Innovation in social systems
But, then, ultimately, we get to this somewhat stark moment of conviction – a decision without certainty but with some level of instinct and belief. The work you’ve done is a big input, but then, I find there’s something else, too. It’s some combination of understanding, excitement, experience, gut, and fear. And this process repeats throughout our... See more
In the U.S., moving decision making from the hyperlocal level to the state level is the first step to fixing the broken development process. This would ensure that a larger proportion of voters had a say, though an indirect one, in housing, transportation, and renewable-energy policy, because more people vote in these elections than hyperlocal... See more
Things tend to converge. The iPhone converged my calculator and the internet and the phone. And the home is becoming similarly multiuse. Travel, work, and living used to be compartmentalized. We traveled in one space; we worked in a different space; we lived in another space. It’s all coming together.
When the office is a place, there is a physical connection to colleagues. When the office becomes a group chat punctuated by Zoom all-hands meetings, switching jobs is practically as easy as logging out of one Slack account and logging into another.