🤓 User research for consumer tech startups
🧠Innovation in social systems
Four questions to ask about a platform (web2 or web3)1. Why do people come?2. Why do people stay?3. Why do people share?4. Why do people pay?It’s okay if people come for tokens, but it shouldn’t be the (only) reason that they stay.
What’s easy to overlook is that networks and trust compound like any other asset, and every time you switch jobs or careers you reset the clock to some degree.
People used to choose the destination first. But now, for many, the home is the destination. People seem a bit more agnostic about where and when they’re traveling as long as they can find a big place with space to stay with family and friends.
I don’t want to know about the roadmap, I want to know how we got there. How are we segmenting the market? Where do we play? Where do we want to play? Who do we beat and why? Who do we lose to and why? What is our plan for relevant differentiation, for creating a moat, for sustainable competitive advantage? How are we optimizing each piece of the... See more