đ¤ User research for consumer tech startups
đ§ Innovation in social systems
Things tend to converge. The iPhone converged my calculator and the internet and the phone. And the home is becoming similarly multiuse. Travel, work, and living used to be compartmentalized. We traveled in one space; we worked in a different space; we lived in another space. Itâs all coming together.
As discussions of major events are filtered through algorithmic content delivery systems, more users are bending their language. Recently, in discussing the invasion of Ukraine, people on YouTube and TikTok have used the sunflower emoji to signify the country. When encouraging fans to follow them elsewhere, users will say âblink in lioâ for âlink... See more
So many founders have a great idea but canât figure out how to sell it. Second-time founders know that they shouldnât even bother with an idea if it is not sell-able. Marketing risks force you to face the truth: Do you know enough about your market to know how to sell it and who will buy it?
Good decisions require lots of quiet time alone in your head, maybe sitting on the couch thinking or going for a walk. It rarely looks like work, which means your coworkers have to trust you when youâre doing it.
But, then, ultimately, we get to this somewhat stark moment of conviction â a decision without certainty but with some level of instinct and belief. The work youâve done is a big input, but then, I find thereâs something else, too. Itâs some combination of understanding, excitement, experience, gut, and fear. And this process repeats throughout our... See more
When the office is a place, there is a physical connection to colleagues. When the office becomes a group chat punctuated by Zoom all-hands meetings, switching jobs is practically as easy as logging out of one Slack account and logging into another.