š¤ User research for consumer tech startups
š§ Innovation in social systems
Early Internet users used alternate spelling or āleetspeakā to bypass word filters in chat rooms, image boards, online games and forums. But algorithmic content moderation systems are more pervasive on the modern Internet, and often end up silencing marginalized communities and important discussions.
Trust has to be earned, and itās mostly earned through firsthand observation over time, when people watch you under a variety of circumstances. Even when you have a track record at other companies, trust is doled out in small doses when youāre a new face.