đ¤ User research for consumer tech startups
đ§ Innovation in social systems
In Waghreâs model, he has a Group A, which kicks the storm off with a post that includes some piece of content or speech that is deemed dangerous by Group B. When Group B calls it outâa behavior incentivized by algorithmic engagement, as other members of Group B reward itâGroup A members will usually double down.
Things you can say to people in ten seconds that sometimes produce insanely outsized effects:
1. Yeah, someone *should* do that. Why not you?
2. Is there something you could do about that problem in the next five minutes?
Early Internet users used alternate spelling or âleetspeakâ to bypass word filters in chat rooms, image boards, online games and forums. But algorithmic content moderation systems are more pervasive on the modern Internet, and often end up silencing marginalized communities and important discussions.
But, then, ultimately, we get to this somewhat stark moment of conviction â a decision without certainty but with some level of instinct and belief. The work youâve done is a big input, but then, I find thereâs something else, too. Itâs some combination of understanding, excitement, experience, gut, and fear. And this process repeats throughout our... See more