Mark Fishman

Speed and efficiency are the promise of modernity. But speed and efficiency are all destination and no journey. And it is journey that gives life meaning.

We earn trust by stating our business model upfront – instead of ads, we monetize by charging directly. Directly charging creates high expectations from our members, and in aspiring to meet those expectations, we are held accountable to creating something you love and use.

One of the highest-valued private technology companies, grocery delivery service Instacart, announced last month that it has cut its valuation 40%, from $38 billion to $24 billion. To be more specific, the 409A share price (or value of a share of common stock) went down in its most recent third party analysis, such that the company is now valued at... See more

If your role is focused on creating user and customer value, but management and leadership are incentivized to goose shareholder value, you are subject to that structural relationship and often have very little power to change it.

Someone once asked me recently if I had any advice on how to predict the future when I wrote about social and technological trends. Sure , I said. My advice is that predicting the future is impossible, so the best thing you can do is try to describe the present accurately . Since most people live in the past, hanging onto stale narratives and... See more