Lillian Sheng

The app has categories of conversations including “Return to Office,” “Work From Home,” “COVID-19,” “Layoffs,” and “Job Openings.” A March 2020 post at the start of the pandemic titled “Companies NOT doing WFH” asks users to “name and shame” companies without a work from home policy, garnering 58,400 views and 1,449 comments. Two years later,... See more

I bring this up to compare MasterClass to another large media experiment — Quibi. They had similarities: both of their products had high production costs. They also both leveraged some of the most talented and famous people in the world. But MasterClass did something different than Quibi: it took things step by step. Raise enough to test a... See more

It’s important to remember that customers like using products based on standards because doing so offers them choice and data portability. If a standards-based product happens to break through market fragmentation, it’s important to maintain the benefits users got from the standard in the first place, otherwise you risk alienating your users and... See more

To make the most of human potential, we must tutor the best and brightest away from the systems and goals that govern broader society. Is that feasible?

What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is a choice. Gifts are easy — they’re given after all. Choices can be hard. You can seduce yourself with your gifts if you’re not careful, and if you do, it’ll probably be to the detriment of your choices.

HORIZONTAL, MULTIMODAL MEMBERSHIP DESIGN

One, if you do enter this field, do so with your eyes wide open, recognizing that any endeavor that extracts value from its clients may, in times more troubled than these, find that it has been hoist by its own petard. It is said on Wall Street, correctly, that “money has no conscience,” but don’t allow that truism to let you ignore your own... See more

Another key tactic that helped drive growth was migrating liquidity for existing collections. “We found that we couldn’t migrate liquidity for existing collections that were already on other marketplaces,” Zhuoxun said. They also recognized that many top existing collections wanted their own white-labeled marketplace, so they offered to build them... See more

Things You Can Learn From  Toast as a Vertical SaaS?