Kassen Qian

Somebody can go deep, like all the way down, and then distill it back out to everybody else. So you don’t have to do all of that work yourself. It does require a lot of reading for sure, but the benefit is great clarity of thought on complex topics. Engineers, partnerships, PMs, everybody is producing documents.

That deep thinking and speed are combined with a substantial amount of user focus and user empathy. And finally, Stripe is a humble and low-entitlement culture .

Defining "Product culture" : a place that lets you do the job and deliver products that solve customer problems.

5. Make Team Management Your Highest Priority Product: To be a good product team manager, you need to have been a successful product manager first. "As a group product manager, my job is to help PMs own their ideas, work with stakeholders, get people on board and amplify their insights. Our product managers are my products."

There are idiosyncrasies of software development that are invariant even as technique and technology improves, and so you are bound to recapitulate these patterns eventually.