Kassen Qian

You’re a router: Act as a traffic cop and bring the right info to the right people.

In particular, not all software is a Web app ... We discount the volume of, for instance, embedded systems and one-off infrastructure.

The flow: Think It = figure out what type of product we are building and why. Build It = create a minimum viable product that is ready for real users. Ship It = gradually roll out to 100% of all users, while measuring and improving. Tweak It = Continuously improve the product. This isn't really an end state; the product stays in Tweak It until it... See more

There is just the feeling that it should all be exceptional. We should push for an extreme quality bar on all of the fronts.

The Build It stage ends when management and the squad jointly believe that this product fulfills the basic narrative and is good enough to start releasing to real users.

Basic structures cannot be composed into larger structures unless they themselves are internally consistent, and so the creation of software, just like any artifact of language, is naturally incremental.Software is a very verbose, very precise incantation of how an information system ought to behave.

You’re a ghost: You know when to disappear (it's possible to over-PM).