Kassen Qian

Kwan's Hierarchy of Product Needs:

Steve Jobs used this pricing strategy to sell 40 million iPads: Price Anchoring. What it is & how to use it: 🧵

The typical time horizon for a product team’s north star, or long-term vision, is three to four years out.

You’re a router: Act as a traffic cop and bring the right info to the right people.

One of our operating principles is “really, really care.” It’s craftsmanship and a huge amount of dedication to getting all of the details right.

Chesky pushes PMs to always lead with the perfect experience without constraint . "Airbnb has stretched me to think about entire experiences, not just software."

The flow: Think It = figure out what type of product we are building and why. Build It = create a minimum viable product that is ready for real users. Ship It = gradually roll out to 100% of all users, while measuring and improving. Tweak It = Continuously improve the product. This isn't really an end state; the product stays in Tweak It until it i... See more

6. Always Be Grooming New Leaders: Articulate the mission early in candidate interviews. Hire listeners that display intellectual curiosity. Offer high-performing PMs opportunities to onboard others.