Kassen Qian

The Walt Disney Company inspired Airbnb’s founders, especially the storyboarding technique used by animators. Airbnb, the product, isn't our app. The product is staying at a guest’s home.

The King of the Hill at Airbnb has switched from designers to product managers in most parts of the org. Vision-led rather than design-led.

Thinking about team management as a product: - Set up advanced listening mechanisms: help your PMs become better listeners- Keep your feedback loops healthy at all costs: Establish a consistent set of group and one-on-one meetings, ideally early in the week to help set the tone and get the team on the same page.- Your team should have a purpose as ... See more

Fixed time, variable scope.

Basic structures cannot be composed into larger structures unless they themselves are internally consistent, and so the creation of software, just like any artifact of language, is naturally incremental.Software is a very verbose, very precise incantation of how an information system ought to behave.

For musicians, web3 is changing their relationship with fans. NFTs, creator tokens, and new crowdfunding opportunities are emerging as ways to incentivize active participation in a creator's success.web2: passive engagementweb3: co-creation and co-ownership