Josh Bowen

Define the user journey before you define the feature.

1. Who is the user? — How would you classify this group of people? What do they care about? What are their habits?


2. What problems do they encounter? — What do they want to achieve? What are their pain points? How do they think and behave? What evidence do we have for believing this?


3. How will they

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Your ideas are a product of the information you consume. Improving your outputs requires actively directing your attention to high-quality information streams and diverting attention from low-quality ones.

The tricky thing is that our information ecosystem is full of talented marketers who masquerade as experts with convincing copywriting techniques

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Writing is a lagging indicator of observation. Those who do not observe have very little to say. Writing is the act of interpreting what you've observed. Trying to make sense of it. The reason I call them "atomic units of thought" are because observations are, in and of themselves, not a thought. Instead, thoughts have to be molded together from... See more

If we want to understand what AIs are going to look like, I think the proto AI that we have are corporations. Corporations are sort of these funny little beasts. They’re not small. I guess they’re not little beasts, but they’re strange. It takes special training to have humans be able to fit within them. They’re made out of humans mostly but... See more

Watch @jonbatiste turn Beethoven into the blues. It’s absolutely amazing.

the simple act of spending time with new people can be an unnecessarily complex challenge.