Johanna

A manufacturing process, once in place, can be repeated thousands or millions of times. But it’s very difficult to decompose a building in such a way that it can be produced by a sequence of repetitive movements, and it’s difficult to mass produce large numbers of identical buildings.

Remote teams need 5x the process. When i say processes, i don’t necessarily mean heavy-handed workflows, piles of paper and someone using a giant stamp confirming every action. I mean “systemized communication and expectations made explicit”.This can be as simple as: “We do check-ins every morning…” “Please before you do X always do Y…” These... See more

You cannot swap one life for that of another. But if friends are primarily attributes, then you could swap two people with the same attributes. Or even get someone else with better attributes.What you cannot do is remove someone from their web of entanglements and replace them with an identical twin. To do so would be to disrupt the networks of... See more

You will not get 100% of your hires right. When it’s obviously not working, it’s unlikely to start working. It’s better for everyone involved to part ways quickly, instead of hanging on to unrealistic dreams that it’s going to get better.

I’m a big advocate of treating offer calls as celebrations,” he says. “Because at the end of the day there are so many jobs, companies and candidates out there, so when you find a really good fit it should be genuinely exciting. Since we're hiring quite a bit these days, you’ll hear different conference rooms across Gusto explode in cheers... See more

The rate at which you learn and progress in the world depends on how willing you are to weigh the merit of new ideas, even if you don’t instinctively like them. Perhaps especially if you don’t like them.

If you want a global community to use your software, the world should be helping to build that software, too.

You want to be very selective about the people you choose to engage with further along in your hiring process. “For every person making it all the way through the interview loop, that can be 20 person-hours,” says Gupta. “If you multiply that by your hire ratio, you’ll see that this is just not scalable. You also have to consider the candidate... See more