Jennifer Baez

Psychology research is clear that the most reliable way to overcome psychological pain and discomfort is not to avoid it; it’s to gradually dimish the effects of discomfort by systematic exposure. “Avoiding triggers is a symptom of PTSD, not a treatment for it,” write Haidt and Lukianoff.

In other words, the more you face cognitive friction, the

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The hardest thing about this was that I loved the work. And I wanted to work hard. But doing something you love on a schedule you can’t control can feel the same as doing something you hate. There is a name for this feeling. Psychologists call it reactance. Jonah Berger, a marketing professor at the University of Pennsylvania, summed it up well:

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In the face of uncertainty, our first instinct is often to reject novelty, looking for reasons why unfamiliar concepts might fail. When managers vet novel ideas, they're in an evaluative mindset. To protect themselves against the risks of a bad bet, they compare the new notion on the table to templates of ideas that have succeeded in the past.

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Hats protocol is a way to delegate individual roles to individual people. So many of the impact networks I've been involved with have been so good at bringing large numbers of people together to address those complex issues but then when it comes down to the level of actually consistently executing to get things done, they often struggle unless... See more

The term “psychological safety” has been around since at least 1999, when Dr. Amy Edmondson of Harvard University published  this influential paper on the subject . In her study, Dr. Edmondson proposed that regardless of its makeup, a team’s success will largely boil down to its members “tacit beliefs about interpersonal interaction,” and whether

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