Jennifer Baez

Because of feedback delays within complex systems, by the time a problem becomes apparent may be unnecessarily difficult to solve.

“Healing is a daily event. You can’t “go somewhere” to be healed; you must go inward to be healed. This means a daily commitment to doing the work.”

The term “psychological safety” has been around since at least 1999, when Dr. Amy Edmondson of Harvard University published  this influential paper on the subject . In her study, Dr. Edmondson proposed that regardless of its makeup, a team’s success will largely boil down to its members “tacit beliefs about interpersonal interaction,” and whether

In the face of uncertainty, our first instinct is often to reject novelty, looking for reasons why unfamiliar concepts might fail. When managers vet novel ideas, they're in an evaluative mindset. To protect themselves against the risks of a bad bet, they compare the new notion on the table to templates of ideas that have succeeded in the past.

“The real work has nothing to do with anything “out there.” It has everything to do with what’s in you. It comes from you.”

When we bemoan the lack of originality in the world, we blame it on the absence of creativity. If only people could generate more novel ideas, we'd all be better off. But in reality, the biggest barrier to originality is not idea generation-it's idea selection. In one analysis, when over two hundred people dreamed up more than a thousand ideas for