Jennifer L.
@jen_leblanc
Jennifer L.
How do I know if I’m being patient (a skill) or stubborn (a flaw)? They’re hard to tell apart without hindsight.
Morgan Housel • I Have A Few Questions
Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization (Leadership for the Common Good)
Robert Kegan, Lisa Laskow Lahey
amazon.com
One of the most intelligent case studies in design is the Chinese tea cup. They’re made without handles simply because if it’s too hot to touch, it’s too hot to drink.
Humans naturally want to add more. Add a cardboard sleeve, add a warning on the outside of the cup, add a handle. The result of all these things never cools down the actual contents.
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