Jay Matthews

While a multichannel experience is one that has the user engaging with various but unintegrated touch points, a true omnichannel experience means a user can successfully fulfil a single journey or task moving between various channels.

“Working with the brown ash is very sacred for me,” says Richard. “For one thing, it’s very spiritual. When I’m working on a basket, I’m using something that’s very sacred to all the Wabanaki people. Our creation story is that the Creator put Glooscap on the Earth, and the Earth was barren, and Glooscap created the trees and the grass and also... See more

I think we need to, in this time, we need to reckon with the fact that in each and every single one of our bodies holds living memory of our ancestors coming into agreements with plants and animals, and those agreements are those, um, covenants that our ancestors, you know, wove themselves into with plants is that they said, "we'll give up a little... See more

This essay is a combination of personal reflection on the self and identity labels, the restrictions that label-based belonging imposes and the discomfort that freedom can bring. Included are good mental models, praise for values-based life navigation, and interpretations of popular culture.

And so the have-nots obediently bought soap with the money provided for that purpose by the progressive authorities. As paupers, they had shocked the official mind with repulsive, but for that very reason palpable, images; now, as a reclaimed and cleansed “poorer class”, their life became so unimaginably abstract that they could be forgotten.... See more

An insightful narrative piece that eloquently describes an experience of corporate work that feels alien to the self—and the subsequent break, burnout, and escape to a better way of being.