Jay Matthews

While a multichannel experience is one that has the user engaging with various but unintegrated touch points, a true omnichannel experience means a user can successfully fulfil a single journey or task moving between various channels.

Kropotkin pointed out that Darwin’s own comments regarding the survival value of the social instincts are widely ignored. In The Descent of Man (1871), Darwin described how animal species in which cooperation among individuals replaced competitive struggle were able to secure the best conditions for survival. He implied that, in such cases, the... See more

Resisting new technology is, itself, a power move: a way to make other people do more work to compensate for the work you’re not doing. The point is: resisting someone else’s understanding and organization of time is a power move.

" Be kind to yourself, but at the same time skeptical and constructively critical, and you might just find the real you in there somewhere."

The things that will survive are the things that are already in some sense endless. The sea; the night; the word. Things with deep fathoms of darkness in them.

On early scientific discoveries: To peer into the nucleus and discover a new and important phenomenon that no one had ever glimpsed “was like the trembling of the veil that poets write about,” Wilczek says. “Something was stirring deep in the heart of nature.”