Jay Matthews

User-centered design methodology workedneatly with desktop or single channel UX butnow there has been an exponential rise incomplexity due to multi-device ownership.

Planning is sacred, plans are not

In the spirit of its time, traditional psychoanalysis consisted of an authoritarian analyst–patient relationship and promulgated values such as a scientific approach to human affairs, the affirmation of paternalistic gender roles, individual achievement, personal responsibility, and a strongly bounded self.

Adam Grant and Samir Nurmohamed Grant shows how Brad bird united his team by rallying against a common enemy. The enemy in this case was the outside expectation that they would fail. Samir Nurmohamed expands on this with Adam: In a study with job seekers who had faced discrimination in their careers, Samir randomly assigned some of them to tell a... See more

And so the have-nots obediently bought soap with the money provided for that purpose by the progressive authorities. As paupers, they had shocked the official mind with repulsive, but for that very reason palpable, images; now, as a reclaimed and cleansed “poorer class”, their life became so unimaginably abstract that they could be forgotten.... See more

modern societies are filled with institutional rules which function as myths depicting various formal structures as rational means to the attainment of desirable ends.