Eric Johnson

There is the kindness of ‘please’ and ‘thank you.’ And the kindness of “I was wrong, I’m sorry.” The small kindnesses that smooth our interactions and help other people feel as though you’re aware of them .

Be really sure of the time commitment you ask from someone. Do you really need that much? “If your outreach is just, ‘Can I take you to lunch?’ that’s a big ask for a lot of people versus, ‘Hey, just thought I’d share with you this quick update about what I’m doing. No need to respond.’ The ‘no need to respond’ is a powerful tool. It sounds counter... See more