When you make something, when you improve something, when you deliver something, when you add some new thing or service to the lives of strangers, making them happier, or healthier, or safer, or better, and when you do it all crisply and efficiently, smartly, the way everything should be done but so seldom isāyouāre participating more fully in the ... See more
One of the most intelligent case studies in design is the Chinese tea cup. Theyāre made without handles simply because if itās too hot to touch, itās too hot to drink.
Humans naturally want to add more. Add a cardboard sleeve, add a warning on the outside of the cup, add a handle. The result of all these things never cools down the actual contents.... See more
Steve Jobs: Asking for help is a superpower
āIāve never found anybody that didnāt want to help me if I asked them for help.
I called up Bill Hewlett (founder of HP) when I was 12 years old.
He answered the phone himself.
I told him I wanted to build a frequency counter. I asked if he had any spare parts I could have.
He laughed.
He gave ... See more