Daruk
@ghighi
Daruk
A discussion on a favorite productivity tool and a life motto about managing happiness by setting clear expectations.
TRANSCRIPT
My teams have now gotten tired of me saying this, but I say it all the time, which is the delta between expectations and reality is the function for unhappiness.
And so it is much easier to change expectations than it is reality. And so I tend to spend a lot of my energy making sure that expectations are set, not just with customers when it comes to
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